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If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.
Please allow 3 – 5 business days from the time your package arrives back to us for a refund to be issued.
🛍️ Shopping Information
What types of reborn babies do you offer?
Are the babies in the photos the exact dolls I will receive?
What comes with my reborn baby?
How do I choose the right size?
How should I care for my reborn baby?
💳 Payment Information
What payment methods do you accept?
Is my payment information secure?
When will I be charged?
Can I use a discount code?
📦 Orders & Returns
How will I know my order was received?
Can I change or cancel my order?
Can I return my reborn baby?
What should I do if my order arrives damaged?
How do I check my order status?
💕 Ordering From Rozies Reborn Nursery
How do I place an order?
Do I need an account to order?
Can I order more than one baby?
Do you offer customized reborn babies?
How can I contact Rozies Reborn Nursery?
